We were very impressed with the entire experience. The delivery was prompt, and the delivery staff was exceptionally kind and patient in finding the location. A thoughtful touch was the collapsible bin provided along with trash bags, and the cutlery was well-designed and neatly packed—so much so that one of the attendees even took it home as a keepsake. Most importantly, everyone thoroughly enjoyed the food—every item of the dim sum was delicious and well-received. We will definitely be ordering again.
The order came on time , the delivery man is very responsible. The food is great and the company disposable cutlery is very nicely design. They even think of ways to dispose off the rubbish. So glad that we chse this for the last min catering
Everything was OK. Everything was Ok
Great service, on time, customisable
Food was good. Rave reviews from guests and they were asking for caterer's name for future reference.Very happy about this. I had an order that was rejected by the caterer due to it not meeting the minimum spend and when I tried to connect with the sales staff from Caterspot to try to increase my order size, the response was slow and needed by chasing before they responded.
Food was delicious and arrived on time still warm and well packed. Appreciate the nice cutlery and garbage bags
Food was delicious & delivered warm & on time. Everything was OK
Thank you and well done! Food was delish. Presentation is good. This shall be our first order and many more to come.
Everything was OK
Everything was ok. Food is yummy and variety in party sets are great!
Everything was ok. The food was good. It came warm.
The food is nice. The cater also followed the instruction and send the food on time. Another things is their cutlery set was so good. I recommend everyone to order their food.
Thank you, always great service and follows clear instruction, food is also delicious. Everything was OK
Everything was OK. Everything was packed conveniently, food tasted good and all the disposables provided, which was great!
Food was delicious and good quality. Would order again. Smooth experience. Great for when casual catering required for an office event (meetings etc.)
They are very nice to tell me that they created changes on their delivery people. Everything was OK
Timely and professional delivery. Caterer also contacted us one day before the delivery to confirm the delivery and gave us information on how the food would be packaged. Food was good and decent for the price. Would order again if we have large group gatherings next time.
Delivery was on time and food was good. Very nicely packed in a cooler bag with utensils all included. Thanks for the foldable laundry basket as free gift!
Awesome! My colleagues loved the quality and food portions ordered from House of Dim Sum! The food caterer was also very engaging, ensuring that the order was executed properly and smoothly. I also commend the Caterspot team (Fiy) in amending my order when I had to make a last minute update. Just a mention that it would have helped if the number of items in the set were mentioned (not all of the items had this info, eg. egg tart). All in all, still a great experience ordering from Caterspot and House of Dim Sum!
Customer journey experience was awesome! House of Dim Sum constantly engaged me to make sure i'm updated on the status of the order.
Though the setup was slightly late, could be due to the rain, but they are contactable and have received prompt responses for my enquiries. I am pleased with the overall service.
The food was great! Cutlery, Bin, Table Cloth was provided. My guest are happy. The only thing that can be improved would be the delivery time.
The dim sum bento was very good, as well as value for money. Thumbs up from everyone at the office.
Glad they called to check in and confirm the order and delivery details. Delivery was on time and they reminded the driver to call before arrival as well. Food was good and nicely packed.